As a freelancer:

I joined up to Freelancer.com a number of years ago- my first experience with crowd sourcing- which is basically a case of assigning work you need done to a crowd of potential bidders on the internet.

It sounded like a great idea- there's lots of work to go around from potential employers and providing you can put forward a good case for each project, there didn't seem much reason not to be provided a regular stream of work.

However, there's a few issues I wanted to highlight after having used the site several times.

1. Getting work is difficult!

When bidding on a project you start at the bottom of the rankings list. That's until you complete more jobs, earn more money and receive positive reviews through the site itself. You may have had decades of experience off-site, but that fact is irrelevant to how you're ranked on the freelancer.com bidding list. Competing against the regular freelancers on the site will therefore be challenging- they will have already completed work specifically through the site and boosted their rank, despite not necessarily being the most talented, hard working, professional or suitable candidate on the list. To compete you'll need to build your site rank and to do this to start getting better paid jobs and until then, you'll have to under-sell your services to stand out and have a chance of being selected to work on any given project which may already have a several, if not dozens of bidders already.

2. Reviews can be bullshit

I entered a graphic design competition on the site, won it out 20 or so other entries. Great! Especially considering I'm a much stronger illustrator than I am graphic designer. However, being given a 2 star review from it wasn't so great! Why did this happen? I was marked down in my review for things like 'lack of communication' despite the fact there was never an opportunity to communicate - the competition format simply allowed submission of entries and then a winner was chosen. As a person who takes his level of service and professionalism seriously, I'll always aim for nothing less than a 5 star rating and will go the extra mile with my clients to make sure their expectations are always met if not exceeded. It's pretty annoying that my account is now stuck with this unfair, unjustified poor review and it gives a completely wrong impression of my work ethic, lowering my chances of getting hired for future projects.

If my art or design ability wasn't up to an employers standards, I'd be more than happy for them to award a different winner, or in this case I'd rather just give them the work for free than receive a poor review... Yeah, it pissed me off.

Reviews count for a lot on Freelancer since they contribute to your ranking as a professional, but they don't always indicate a freelancer's actual knowledge, ability, experience or professionalism.

3. Can't compete with the rest of the world

I don't live in a developing country. I need to earn enough and charge an adequate fee to an employer to be able to pay the cost of living in the UK. Most freelancers are from countries such as India and Bangladesh where the cost of living is less and so are able to complete a project for 10-50% the cost of out-sourcing to a UK freelancer. If you want to earn a fair amount for your time and pay your bills with the money you earn through Freelancer, forget about it!

As an Employer:

I've also used the site as an employer to find assistants to help with parts of a project I couldn't quite finish myself. When it works, it's great- you get exactly what you want for a very reasonable price.  When it doesn't work out however it can become a very stressful experience.

1. The standard of freelancers vary

Communication is an issue- since most are from non-English speaking countries. Be prepared to deal with broken English and a degree of rudeness and unprofessionalism from many freelancers on the site.

2. Lots of Time Wasters

I've so far awarded seven projects to bidders, but only two ended up starting and completing the work. The others would either ignore messages or make endless excuses, stating they'll start it tomorrow and tomorrow never comes. This wastes days or weeks dealing with freelancers who have no intention of working.

3. Piss takers

Right now I am listing a 'micro project' to edit a few lines of code on a web page. I've listed my budget of £10-£20. It's 1-4 hours work max. Yet some freelancers will ask for hundreds of pounds. One guy is currently asking for £2600 for the job! Obviously they can charge whatever they like, but surely a lot of freelancers don't even read the briefs of the jobs they bid on.

Freelancer.com acts as the middle man between Freelancer and Employer and is always looking to leach as much money off everyone as they can. Making Paypal deposits incurs a fee. Awarding a project incurs a fee, accepting a project incurs a fee, resolving disputes incurs a fee, deleting a project incurs a fee and that's before dealing with the many up-sell or boosting services the site constantly pushes for. They'll even steal your earnings or deposits if you don't log into your account on a regular basis!

So I'm currently listing my last micro project on Freelancer and hopefully once it's finish, I'll never have to waste my time with the site again.

[amazon asin=1784040460&template=add to cart]

The project

People have always been impressed with my digital colouring and I've wanted to create a book on how I colour my character art since my last year at uni back in 2007. Finally in 2013 I asked the Publisher of my previous titles if they'd be willing to work on such a project. It got the go ahead, but the idea was slightly altered to make it work. I was so keen to see it out there that I was happy to compromise here and there by dropping a section or two and adding in something else. I had originally wanted to create the page layouts also, but this ended up being assigned to an in-house designer.

The book was finished and Published August 2014 :)

Time

It took a while to complete- the deadline on it was around 4 months to submit both the text and images. I then needed a number of weeks some time later to revise the page layouts and re-check over the edited text.

Initial planning took a few weeks. I had already created a 30 page BLAD (book layout and design) years ago, which helped speed the initial stages up and helped when pitching the idea.

Fortunately, I also already had several finished works to contribute to the book, which would have otherwise taken a good 20 hours a piece.

I worked my own hours- some days spending 15 hours solidly working, others just 4 or 5, but with 160 pages to fill up with well written, fresh content, it was never going to be a breeze. I guess all in, I must have spent a good 500 hours on it.

Effort

I wanted the book to be one of the best things I'd ever produced, so was willing to go above and beyond to get it up to scratch. Unlike my previous book TAODM, Digital Manga needed about 55% more written content and 50% more image content. I also didn't want to use a writing assistant or several image contributions from collaborators this time around so that the work would be 99% my own.

I also took it upon myself to record several of the book's character tutorials, convert them into time lapse videos, then upload them to a web page I'd created along with downloadable content.

Positives

It may not be everyone's cup of tea or it may not be the best instructional book in the world, but I'm really proud of the end result. I've checked out hundreds of online art tutorials, forums and videos over the last decade and know the book is covering all the necessary bases and more whilst drawing upon everything I've learned about Photoshop art creation since I started using it back in 2000.

I'm sure a lot of people will just buy it for the pretty pictures but I really hope people out there get the chance to read it and make use of some of the content I provided. I really want people to learn something and for the book to help with their digital art endeavours.

Problems

The book isn't as perfect as I'd like it to be. Frustratingly there were several errors left in the book. These could have been resolved before it went to print had I been given the opportunity to check out a final proof. I imagine the publishing team were up against deadlines or problems of their own and not as invested into the project, so were not as willing to get it perfect. I will do all that I can to make sure many of these get rectified should the book get reprinted.

I needed to spend a lot of time adjusting or advising upon the page layouts sent to me. There were an unacceptable amount of inconsistencies and some horrendous design choices- use of garish, clashing colours, tacky background images. I tried to think how the book would have ended up had I not insisted on overseeing the layout stages.

I don't yet know if this will be a problem or not, but I imagine sales won't reach the same levels as my previous titles. While the book is, in my opinion, totally awesome and a huge step up from the last ones, I realize Photoshop isn't as accessible to manga fans as a pencil and paper. It's not something for complete novices either and at then end of the day, the book teaches how I work, which might not be to everyone's taste.

Dealing with Publishers

Communication was done completely over email. It was great to have a record of everything sent and received and suited my late working hours.

Although there is this detachment whereby I don't know what is going on their end. Are they also frantically trying to get everything done and staying up until the early hours to do so. Or are they not taking the project as seriously, slapping together a half-arsed job and calling it a day? It can be easy to fear the worst if there is a lack of face to face communication or if there's a problem and I can't talk to the designer, the sales team, the accountant etc. directly and instead everything is going through the editor.

What's Next?

Another tutorial book perhaps? I've been asked to work on something else which has the same kinda of visual impact as Digital Manga, but nothing has been confirmed yet. I've already given my all to this book, so it's hard to know how I can top it until I can start to build up a new portfolio and back catalogue of fresh, full coloured artwork to use in a new title. Until then, I'm looking forward to producing some more artwork and moving onto the next stage of my career :)

A C+P from chrisoatley.com :

What Do Bad Clients Look Like?

Many years ago, I was offered what sounded like a nice freelance gig.

An oil painting. A huge portrait of a couple that would be given to them as a gift.

The painting would have taken me about two weeks.

I quoted my hourly rate which was around $35/hr at the time.

2 weeks (80 hours)  x  $35/hr = $2800

If you ask me, for a huge double-portrait in fracking oil paint, 28-hundy is a legitimate steal.

But the man offering the job did not agree. In fact, he was shocked and offended. He had a much lower figure in mind…

He the offered me $25 for the portrait.

I asked him how much he got paid for his job and if it was higher than $12.50 a week.

…and that’s the end of that story.

Granted, the “$25 Portrait” example, although true, is ridiculous. No sane artist would accept that guy’s offer.

My point here is that bad clients usually look bad right from the beginning.

It’s desperation that blinds us.

It is our desperation that gives power to the bad clients.

I'd say this example represents 90+% of the job offers I've had while freelancing. Perhaps not to this extent, but similar. With the huge pool of internet artists for both companies and private individuals to choose from these days, generating the kinda money an artist deserves is no easy task.